BloQ – Der Blog für Qualität

Latest Babtec Digitalization Knowledge Quality Quality Management

Development

23.05.24

QM Knowledge: Process Management

Process management is a method for designing, controlling and continuously optimizing all of a company's processes. Read on for everything you need to know about process management. Read more

Several hands touching each other as a sign of good corporate culture

Quality Management

Benedikt Sommerhoff

19.10.22

Intangible – Quality and Corporate Culture

When I hear and see how often carelessness, laissez-faire attitudes and wrong priorities cause failures, non-quality and waste, I wonder about the quality culture in some organizations. Quality culture, corporate culture, leadership culture, failure culture – we often talk about them, but I rarely hear… Read more

Knowledge

Maren Behrendt

22.08.22

QM Knowledge: Quality Management Audits

Once we have invested money in a product, we expect it to fulfill its purpose and that we can rely on it. What is an expectation on the part of the customer means work on the part of the manufacturer: in order to meet customer expectations, quality must be assured. To this end, certain processes are… Read more

Wooden blocks stacked in a pyramid shape with people depicted on them

Knowledge

Maren Behrendt

03.05.22

QM Knowledge: Qualification Matrix

Knowing and systematically expanding the qualifications of one’s own employees is not only necessary, but also very sensible. This is the only way to ensure sustainable quality in the company and the satisfaction of the workforce. A helpful tool for this is the qualification matrix. You can read here how… Read more

Quality

Maren Behrendt

12.05.21

Quality Has a Father: Dr. William Edwards Deming

Have you ever heard of Deming? Or perhaps of Total Quality Management (TQM)? You certainly know the latter from various models that show us a system for successful quality management. For example, there is the EFQM model for business excellence or the model described in the ISO guideline. What Dr. William… Read more

Digitalization

Marc Osenberg

17.03.21

Quality-Conscious and Well-Informed: Today’s Customer Behavior

Times are changing. Or is it you? Whereas consumers had to rely on reviews from magazines or advice from specialist retailers for what felt like an eternity ago, today they have a wealth of knowledge in their pockets. With the help of our best friend – the smartphone – we are able to compare product… Read more